What is Oliver Weber quality promise?
Our products are made from select high-quality materials and undergo extremely strict quality controls. In the case that a production error might still occur, please return the article and your sales receipt to the address on the back within two years.
Please be aware that our products are pieces of custom jewelry which should not be brought into contact with water, cleansers or hard objects.
We would, however, like to point out that our rhodium plated jewelry, which is only made with crystals from Swarovski®, is Nickel free and allergy free.
What is Swarovski crystal?
Swarovski produces crystals of the finest quality. The company's name has become synonymous with genuine crystal. Swarovski's specialized manufacturing processes, together with the highest quality raw materials, guarantee the highest possible degree of precision, component quality, consistency, and unmatched brilliance.Swarovski crystal is produced at the company’s traditional production plant in Wattens, Austria, where each crystal is subject to the most stringent quality controls. The exact recipe and the proportion of quartzes, sand, and minerals remain a company secret that is part of the legacy of pioneer Daniel Swarovski to his three sons.
Certificates of authenticity
Unfortunately, certificates cannot be replaced. Please keep your receipt as proof of purchase. For products purchased from the Oliver Weber Online Shop, you will receive one certificate per online order. Please note that for all online purchases, the invoice or delivery receipt must be presented in order to make any claims regarding the warranty or similar.
Crystallized ™ - Swarovski Elements
SWAROVSKI ELEMENTS is the premium brand for finest crystal elements manufactured by Swarovski. As a business partner Oliver Weber benefits from superior product quality and first-class services such as trend consultancy and application support.
Swarovski is one of the world’s largest crystal suppliers to jewelry manufacturers. Oliver Weber marks their products by attaching the ingredient branding label “MADE WITH SWAROVSKI ELEMENTS”, or by describing them as "made with Swarovski crystals", or as “Crystallized™”.
Swarovski Crystal Pearls
The pearls used in the Oliver Weber Jewellery collection are simulated pearls and are not natural. Crystal Pearls by Swarovski are pearls made with a crystal core. Their unparalleled harmonious and lustrous shimmer is achieved using a unique coating technology developed by Swarovski. It is the first production method in the world to combine the quality of a perfect crystal core with the exquisite beauty of a pearl coating. The innovative technology by Swarovski gives the pearl a mysterious glow, which appears to be radiating from within the pearl itself. The strictest quality controls help ensure the absolute flawlessness of each Crystal Pearl.
Swarovski crystal is a delicate material that must be handled with special care. Oliver Weber will not be held liable for any damages incurred after the receipt of products. To ensure that your Oliver Weber product remains in the best possible condition over an extended period of time, please observe the advice below to avoid damage.
Fashion jewellery and watches
All Oliver Weber fashion jewellery is traditionally crafted and therefore very delicate. The metal is plated and each crystal is individually set . As a result, special care is required. Please follow the advice below.
- Store your jewellery in the original packaging or a soft pouch to avoid scratches.
- Polish your jewellery frequently with a soft cloth to maintain its original, lustrous finish.
- Remove jewellery before washing hands, swimming, and/or applying products (e.g., perfume, hairspray, soap, or lotion), as this could harm the metal and reduce the life of the plating, as well as cause discoloration and loss of crystal brilliance.
- Put on jewellery last when dressing and take off first when undressing.
- Avoid contact with water.
- Avoid hard contact (i.e., knocking against objects) that can scratch or chip the crystal.
- For watches, please refer to the operating instructions manual.